Amazon

Global Reporting & Analytics Infrastructure

Enterprise-scale analytics platform serving leadership across 4 countries with 50+ dashboards, automated compliance pipelines, and GenAI-powered self-service analytics

50+dashboards serving Ops VPs and Directors

Overview

The Challenge

A global logistics operation spanning NA, EU, and APAC relied on fragmented reporting across siloed systems. Compliance reporting was manual and error-prone, regional forecasting used inconsistent methodologies, and leadership lacked real-time visibility into operational KPIs. Analysts spent the majority of their time aggregating data rather than generating insights.

What I Built

A comprehensive analytics infrastructure that automated compliance reporting across EMEA, standardised forecasting globally, and delivered 50+ interactive dashboards to senior leadership. I also led GenAI enablement that tripled self-service data adoption, and managed stakeholder alignment across Ops, Finance, and Tech to influence roadmap prioritisation and quarterly OKRs.

System Architecture

DATA SOURCES

Operations DBFinance SystemsCRMWarranty ClaimsRegional ForecastsRental SystemsHR DataSupport Tickets

INGESTION & ORCHESTRATION

Airflow DAGsScheduled ExtractorsEvent-driven TriggersData Quality Checks

DATA WAREHOUSE

AWS RedshiftStar Schema ModelsAggregation LayersHistorical Snapshots

ANALYTICS & AI

Trend AnalysisAnomaly DetectionGenAI InsightsForecasting Models

PRESENTATION

50+ QuickSight DashboardsAutomated Compliance ReportsSelf-serve AnalyticsSlack & Email Alerts

Key Deliverables

50+ interactive QuickSight dashboards serving Ops VPs and Directors across 4 countries
Automated compliance reporting pipelines across EMEA, reducing warranty-related financial losses by 30%
Standardised global forecasting systems across NA, EU, and APAC, reducing regional rental costs by 10%
GenAI analytics enablement programme driving a 3x increase in self-service data adoption
Strategic transformation initiative across 4 countries, streamlining metrics and improving reporting accuracy
Stakeholder alignment framework across Ops, Finance, and Tech leadership, influencing roadmap prioritisation and quarterly OKRs
Technical wikis and internal enablement documentation for GenAI-powered analytics tools

Tech Stack

SQLPythonAWS QuickSightAWS RedshiftAWS S3AWS LambdaAirflowGenAI / LLMsSlack API

Impact

50+

dashboards delivered

30%

warranty losses reduced

10%

rental costs cut

self-service adoption

countries transformed